....

How do I create a LATIPAY account?

It's easy! To open a LATIPAY account, all you need is an active email address and a phone number. 

Join us.

..

怎样注册LATIPAY帐户?

非常简单!想要注册一个LATIPAY帐户,您只需要提供一个有效的邮箱地址以及电话号码。

加入我们!

....

 

....

How much does it cost to create a LATIPAY account?

Creating a LATIPAY account is free of charge! What's more is that we charge no fees and no commission!

..

注册LATIPAY帐户会收取任何费用吗?

注册LATIPAY帐户是完全免费的!并且在您交易过程中我们不会收取任何的手续费和佣金!

....

 

....

How do I send money via the LATIPAY payment gateway?

As a registered user, you can follow a payment request link from another LATIPAY user to finish a payment.

..

怎样通过LATIPAY平台进行支付?

作为一个注册帐户,您可以通过其它LATIPAY用户给您发送的收款请求中附加的链接轻松完成支付。

....

....

You can also create a payment,  but you will need to complete the verification process first. it’s easy to verify your account. 

To create a payment, you need the following details for the person you are paying:

  • LATIPAY user id/email address/mobile; or
  • If the person you are paying is not a LATIPAY user, recognised merchant bank account details are needed.

Payments can be made via online banking, JD Pay, WeChat or Alipay. Click on each of the icons below to find out how.

..

您也可以创建一个付款请求,不过在使用此功能之前您需要完成一个简单的帐户认证过程。 

想创建一个付款请求,你需要收款方的一下信息:

  • LATIPAY帐户的用户名 ID/邮件地址/电话号码; 或
  • 如果收款方不是LATIPAY的现有用户,那么支付过程的将会需要对方的银行信息

LATIPAY用户可以选择以下方式完成支付: 网上银行,京东支付,微信支付,以及支付宝。点击图标以了解详细信息。

....

 

....

How much does it cost to collect or send money?

It is free to collect and send money via the LATIPAY payment gateway. If however, you are using an external payment provider to feed the money into your LATIPAY account, these payment providers may charge a small fee. 

..

平台的收款和支付功能会收取任何费用吗?

使用LATIPAY平台收款或支付功能均是完全免费的。但如果您通过第三方支付渠道向LATIPAY帐户付款,这些第三方支付平台可能会收取您一小笔服务费。

....

 

....

How can I withdraw funds from my LATIPAY account?

Verification may be required before your first withdrawal or at a later stage, depending on your account status and the verifications you have previously completed.

We know that these security procedures can be inconvenient, but they are there to ensure we are sending the funds to the right recipient.

..

怎样从LATIPAY帐户里提现?

根据您帐户类别的不同以及是否提供过认证资料,在您第一次提现之前,或之后的某些阶段,我们可能会需要您提供特定信息以完成提现审核流程。

我们十分清楚这些出于安全因素设计的流程可能会对您造成不便,但只有通过这些流程,我们才能确保资金流入正确的客户手中。

....

 

....

How long will it take for LATIPAY to process my withdrawal?

If you withdraw your funds to a new account, it needs to be verified first. the verification process takes up to two working days.

If you withdraw your funds to a verified account:

  • Your withdrawal request will be processed on the same working day if you send the request before NZST 2 pm; or
  • Your withdrawal request will be processed on the next working day if you send the request after NZST 2 pm.

..

LATIPAY提现需要多长时间?

如果您想提现到一个新的银行帐户中,那么该帐户必须要通过认证,通常整个认证过程会在两个工作日内完成。

如果您想提现到一个现有的已认证的银行帐户中:

  • 在NZST 2 pm之前的提现申请会在当天完成;
  • 在NZST 2 pm之后的提现申请会在下一个工作日内完成。

....

 

....

What is the maximum amount I can withdraw from my LATIPAY account?

There are no limitations on the amount you can withdraw from your LATIPAY account. The annual USD $50,000 cap does not apply when sending money via the LATIPAY payment gateway.

..

我的LATIPAY帐户最大的提现额度是多少?

LATIPAY帐户的提现金额没有上限。通过LATIPAY支付通道转帐付款不受国内每人每年USD $50,000的政策限制

....

 

....

Who can I send money to with LATIPAY?

Money can be sent via the LATIPAY payment gateway to both registered LATIPAY users, and individuals who do not have a LATIPAY account. 

..

通过LATIPAY,我能向哪些人进行支付?

您可以使用LATIPAY支付通道向LATIPAY注册用户付款,也可以向不是LATIPAY注册用户的个人进行付款。

....

 

....

Are there any limits applied on payments?

When using the LATIPAY payment gateway, there is a CNY ¥200,000 cap for each payment, and maximum USD $200,000 for each month.

When using other payment gateways to make payments, the maximum amount you can send is limited by different banks based on their own policies.

FIND OUT MORE ABOUT BANK LIMITS

..

每笔付款有金额限制吗?

如果使用LATIPAY平台进行收款与支付,每笔交易的最大金额为CNY ¥200,000,每个帐户每月的最大交易量为USD $200,000。

如果使用第三方支付平台进行收款与支付,每笔交易的最大金额受不同银行对不同平台的政策影响。

了解详细交易金额限制

....

 

....

How long does it take for the person I am paying to receive the money? 

When paying to your payee’s LATIPAY's e-wallet:

  • Once the transaction documents have been verified, the money will be paid immediately.

when paying to a non-LATIPAY members bank account:

  • Once the transaction documents have been verified, the payment will be processed on the same working day if you finish the payment before NZST 2pm.
  • once the transaction documents have been verified, the payment will be processed on the next working day if you finish the payment at or after NZST 2pm.

* Verification of transaction documents may take up to 48 hours.

..

收款方需要多久才能收到付款?

向LATIPAY用户进行支付时:

  • 当交易文件完成认证后,该交易会立即成功。

向非LATIPAY用户的银行帐户进行支付时:

  • 当在NZST 2 pm 前完成付款,一旦交易材料通过审核,该交易会在当天完成。
  • 当在NZST 2 pm 后完成付款,一旦交易材料通过审核,该交易会在接下来的工作日内完成。

* 每笔交易材料会在48小时内完成审核。

....

 

....

My payment status appears as failed. What does this mean?

Rejected payment statuses usually refer to failure in uploading the required transaction documents. If this happens, please contact the LATIPAY customer service team.

..

我的付款状态显示为失败,这代表什么意思?

如果您的付款状态显示为失败,这通常是因为交易材料信息未上传或不正确。如果发生了支付失败的情况,请联系LATIPAY客服团队来帮助您完成交易

....